Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering great quality support without delay is our top priority, so that we back up each web hosting plan with a one hour ticket response guarantee. At the time you present a ticket or post an e–mail, our user technical support crew will do all they could do to give the most acceptable answer to your situation and to provide you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our staff of specialists is going to be online for you 24x7x365 to react to all of your doubts and to deal with any situation that you might have. You are able to send us a help and support ticket from the NameThe.com Control Panel or drop an email any time. In addition, on working days, you can call us or use the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish guidance while working on your site within the Control Panel, you can always click on the Help control key and see your question in the selection of content articles that will came up. We have also turned much of the content articles into training videos. The catalogue of educational videos will show up if you click the Videos button available in the top right angle.