Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • You can find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Control Panel. It offers an extensive database with regularly asked questions and detailed help articles written by our proficient help desk support staff.

  • Top quality support service

  • Tutorial Video Clips

  • For people who want to learn how to deal with a regularly experienced problem by watching an educational video, we have added a compilation of video tutorials to our Control Panel. All the educational video clips are concise and simple to comprehend. They offer you visual demonstrations of various site administration activities.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 client care service and feature a 60–minute support ticket response time guarantee. Our practiced techs will be available to you 24/7/365 and will remedy any issue that you could run into within less than sixty minutes after the customer support ticket submission. In most cases, an answer will be provided to you in less than twenty minutes.