One of the typical reasons to get a hosting server of your own is that you will have full control over the software environment and you could install anything you need. This will permit you to run programs which require specific software to be present on the hosting server, which is not possible with a shared Internet hosting server where you'll be able to install software only inside the account, but not on a root level. If you're not very experienced with such matters, however, you could experience issues due to the fact that managing a hosting server of your own differs from managing a regular shared Internet hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators can deal with a variety of tasks that should be carried out or can resolve various problems that you could experience.
Installation and Troubleshooting in VPS Servers
You could add the upgrade with a couple of mouse clicks whenever you need it and regardless of the VPS servers
plan that you have chosen. This may be done either during the order process in case you think that you'll need support from the very beginning or at a later time from the virtual private server billing CP in case you have problems with any application on the hosting server. Our qualified admins can set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you'll be able to use it anytime. The majority of tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it inside the billing Control Panel at any time. You can use the upgrade as a separate service or on top of the 30 minutes of custom work that are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated servers
that we offer at any time that you need it. If you need some custom work from our administrators as soon as your server is set up, you can order the upgrade during the hosting server signup process, or when you need something to be executed later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes 1 hour of work from our administrators on your hosting server, so if you encounter any difficulties to install a third-party piece of software or some application gives errors and does not work the way it is supposed to, our specialists shall aid you in a very timely manner. If a task takes less than sixty minutes, the remaining time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal if you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it features.