Q: What does the web site migration service entail? Will my site be safe?
A: If your present hosting provider can no longer satisfy the demands of your site, or if you suffer from constant downtime, or if you are made to wait for hours for the technical support staff to get back to you, it may be a smart idea to switch your web hosting provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your future provider. At NameThe.com, we know that this can be difficult and time–consuming. That’s why we’ll do all that for you for free!Our qualified technical staff reps will transfer your website content from your current hosting provider to us. Our techs have got a lot of experience with web site migration and are able to take care of everything – from a customary WordPress–driven weblog or Joomla™ CMS–based website, to an extremely complex, custom–built web application.
Q: How much time will the website migration process take?
A: While we can’t give you an exact time frame, because there are plenty of variables, among them the size of the web files and databases, the physical location of the current host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our best to migrate your web site within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: My privacy is crucial to me. What info do you need?
A: We’ll need the login details for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my site be offline during the migration?
A: Your website will continue to work just like it did before with your former web hosting provider. As soon as we have finished the migration, your site will be configured to work on our hosting platform and we will ask you to preview it. If everything is functioning correctly, all you will need to do is change the name server resource records corresponding to your domain name. Your site will be transferred to us without any downtime.
Q: Will my present web hosting provider know that I am leaving them?
A: Nope. Aside from your login credentials for the Control Panel, we will not need anything. We’ll never touch base with your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We can migrate your site from any web hosting provider or any Linux–based hosting platform as long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we cannot migrate are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.